Returns

Returns & Exchanges

30-Day Return Window

We accept returns and exchanges within 30 days of delivery. All returns or exchanges require a Return Merchandise Authorization (RMA) — contact us before shipping anything back. Eligibility may vary by manufacturer.

To be eligible for a return or exchange, items must be:

• Unused and uninstalled

• In original packaging with all accessories and documentation included

• In resalable condition

How to Start a Return

Email support@reservepowerco.com with your order number and reason for return. We will respond within 1 business day with RMA instructions and a return shipping label where applicable.

Return Shipping Costs

Return shipping costs depend on the reason for return and the brand of the product:

 

Refunds

Once your return is received and inspected, refunds are processed within 7–10 business days to your original payment method. Original shipping fees are non-refundable. For change-of-mind returns, a restocking fee of up to 25% of the product price may apply. No restocking fee applies to defective, damaged, or incorrectly shipped items. Refunds may also be reduced if the returned item is not in its original condition or packaging.

Exchanges

We handle exchanges as a return and reorder. Once we receive and inspect your item, a refund will be issued to your original payment method within 7–10 business days. We will place a new order for the replacement item and payment method confirmed in your RMA. Standard shipping rates apply. For shipping details, click here.

Cancellations

Orders cancelled before shipment receive a full refund. Once an order has shipped, standard return terms apply. Contact us as soon as possible at support@reservepowerco.com if you need to cancel.

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